1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences and provide information to the website owner.
2. Who We Are
This Cookie Policy applies to the website of Reflect Projects, a family-run business providing windows, doors, conservatories and construction services across Hertfordshire and surrounding areas.
3. How We Use Cookies
We use cookies to:
- Make our website function correctly
- Remember your preferences and settings
- Understand how visitors use our website so we can improve it
- Measure the effectiveness of our content and marketing
4. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as filling in a form or setting privacy preferences. Without these cookies, parts of the website may not work correctly.
| Cookie | Purpose | Duration |
|---|---|---|
| [Cookie name] | Session management | Session |
| [Cookie name] | Security / CSRF protection | Session |
Analytical / Performance Cookies
These cookies help us understand how visitors interact with our website by collecting information anonymously. We use this data to improve the way our website works.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_XXXXXXXX | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes unique users | 24 hours |
Functional Cookies
These cookies allow the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie | Purpose | Duration |
|---|---|---|
| [Cookie name] | Remembers form preferences | 30 days |
Marketing / Targeting Cookies
These cookies may be set by our advertising partners to build a profile of your interests and show you relevant adverts on other websites. They do not directly store personal information but work by uniquely identifying your browser and device.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| [Cookie name] | [Provider] | Advertising / remarketing | [Duration] |
5. Third-Party Cookies
Some cookies on our website are set by third parties, including:
- Google Analytics — website usage analytics
- Google Maps — if embedded maps are used on any page
- [Any other tools in use — e.g. Facebook Pixel, HubSpot, Hotjar]
These third parties have their own privacy and cookie policies, which we encourage you to review independently.
6. Managing Your Cookie Preferences
When you first visit our website, you will be shown a cookie banner allowing you to accept or decline non-essential cookies. You can update your preferences at any time by clicking the [Cookie Settings] link in the footer.
You can also control cookies directly through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Guidance on how to manage cookies in popular browsers:
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for operational, legal or regulatory reasons. Any updates will be posted on this page with a revised date.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
Reflect Projects
[Address, Hertfordshire]
[Email address]
[Phone number]